E-commerce Sales & Category Specialist, SG MSU

Sales & Marketing Singapore Full-time Singapore

Job Description

The E-commerce Sales & Category Specialist, SG MSU shall develop our coffee business across E-commerce channels in the Singapore market, and is responsible to deliver a certain level of business performance of these channels (NOS, EBIT, OWC and E-commerce KPI’s).

The E-commerce Sales & Category Specialist, SG MSU reports into the Country Manager, SG MSU.

Goal & Key responsibilities

In your role as eCommerce Sales and Category Specialist, you will play a pivotal role in JDE eCommerce within the SEA region. You will be an active member of the SEA eCommerce Centre of Expertise Team (CoE), and will actively participate into the new dynamic of our fast growing coffee business on the on-line channel. You will be reporting to the Country Manager for Singapore.

Responsibilities/Key Activities

·       Manage the day to day commercial operations across our on-line channels in Singapore and extensively in South East Asia markets where needed

o    Execution of the assortment & pricing strategy

o    Execution of the perfect basic and rich content

o    Input into volume forecasting process collaborating closely with supply chain

o    Define a Visibility and Promotional planning to Win the big Events such as 11:11 or BlackFriday or Prime Day.

o    Win the Search for the Coffee category

·       Manage the day to day relationship with 3rd Party Marketplace (MP) partners, to ensure a perfect execution of our eCommerce Fundamentals and Win the big Events

o    Build a winning way of working with the selected 3rd Party MP partner

o    Be the single point of contact between the 3rd Party MP partner and internal stakeholders such as eCommerce CoE Team, Category Managers, Performance Marketing, Supply Chain, Finance Team and Business Intelligence

o    Define what’s to be done to Win the big Events such as 11:11, Black Friday or Prime Day.

o    Define analysis tools and dashboards to test and learn fast and nurture the JDE eCommerce strategy in the region.

·       Identify any new or additional business opportunities for Marketplaces ranging from product development to operational improvements

·       Lead the perfect execution of the JDE eCommerce Fundamentals in SEA region by building a collaborative and winning relationship with local JDE eCommerce contact in the markets.

·       Deliver business KPIs: Nos, GP, Market Shares, Share of Search, Eventing


University Graduate

Additional Information

Must have:

o    4+ years of experience in eCommerce Sales Development, including Account Management, Content execution, Marketplace relationship and 3rd Party partner relationship

o    Experience with Beverage, Food or FMCG within a digital environment, and/or Digital Marketplace (Lazada, LazMall, Ali, Amazon…) is strong plus

o    A good knowledge of how to win at eCommerce channels: Grocery on- line, Marketplaces and PurePlayers will be an advantage

o    A good knowledge of Microsoft Office is required

o    You are accountable for the targets and results and capable of communicating with impact on a transparent way (in time, open, honest and with respect) & across different levels in the JDE organization and with external partners

o    You act in an entrepreneur mindset, influence internal stakeholders to follow your recommendations, and you are capable of making the difference in digital transformation in a fast-moving organization

o    Your skills in English language are excellent

o    You are full of energy, active team member, open, curious and fast learner

o    Flexible, attentive to details and you are able to prioritize the workflow independently

JDE is a subsidiary  of JDE Peet’s, the world's leading pure-play coffee and tea company, headquartered in The Netherlands. For more than 265 years, JDE has been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today, JDE unleashes the possibilities of coffee and tea in more than 100 countries, through a portfolio of over 50 brands including L’OR, Gevalia, Senseo, Tassimo, Pickwick, Friele and Café Noir. 

What’s it like to work at JDE? 

We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JDE: A coffee & tea for every cup. 

At JDE, we're Made to Stand Out. Every day we are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach, bringing coffee and tea moments to everyone around the world.